Innovation has to incorporate design, yet it is commonly one of the most overlooked aspects when creating a solution. My experience working with customers in the Information Technology Industry has shown me that understanding their problems is a critical step towards identifying any viable solution. The more refined that understanding, the better the solution can be. If you are looking to infuse design into your next big project, feel free to reach out. Here's to putting designs together that are so cool, ... they have you thinking whether you are in the same house!